Refund Policy

Digital Professionals IE Limited. Refund Policy

At Digital Professionals IE Limited., we strive to deliver top-notch web design and marketing services to our valued clients. In order to sustain the quality of our offerings, we incur operational expenses, and it is essential for our clients to recognize and adhere to our servicerelated policies. Please familiarize yourself with our refund policy, as all fees collected by Digital Professionals IE Limited. are non-refundable. By engaging Digital Professionals IE Limited. for web design and marketing services, you automatically agree to our refund and cancellation policy, obliging you to comply with the outlined terms.

Digital Professionals IE Limited. Web Development

The nature of web design and development projects demands significant resources, including time, research, and internal expenses. Once a payment or deposit is made, it becomes nonrefundable. Clients, by submitting a deposit payment, acknowledge and accept the pricing outlined in the provided quote. Materials provided by the client to Digital Professionals IE Limited. are considered the property of Digital Professionals IE Limited., with no expectation of their return.

These materials encompass emails, data, images, or any samples. In the event of a project cancellation, delay, or postponement by the client, all fees will be forfeited and retained by Digital Professionals IE Limited. Any additional work beyond the project's original specifications will incur an additional cost to the client, with no exceptions. Digital Professionals IE Limited. Search Engine Optimization, Social Media Marketing, & Internet Marketing Services Payments for Search Engine Optimization (SEO), Social Media Marketing, or any Internet Marketing services are non-refundable as per the agreement. Once a payment or deposit is made, our refund policy stands firm without exceptions, even if fees were paid in advance.

Digital Professionals IE Limited. Setup Fees

Setup fees are directly attributed to expenses incurred during the setup phase of SEO or Internet Marketing campaigns and are nonrefundable.

Chargebacks

Clients are typically asked to provide credit card or payment information to facilitate the payment process for services. Any chargeback or payment dispute initiated by the client will result in the suspension of services, and, in some cases, the reversal of all work without notice. Clients will also be liable for the chargeback fee issued by the credit card company. Outstanding balances resulting from chargebacks must be settled in full before service restoration, file delivery, or project commencement.

Website Hosting Services

All hosting payments, whether for the present or past months, are non-refundable. Web hosting accounts are set up from the order date and are allotted specific server resources based on the purchased plan. Upon installation of a client's hosting account, payment is considered due. If a client fails to utilize a hosting account set up by Digital Professionals IE Limited., fees remain due and are non-refundable. Hosting billing cycles persist until a 30-day cancellation notice is received in writing from the client

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